Terms and Conditions

Welcome to Supportify, the chat support system that uses artificial intelligence to enhance customer support. This Privacy Policy explains how we collect, use, and protect your personal information when you use Supportify.

Information We Collect When you use Supportify, we may collect the following information: - Personal Information: When you sign up for Supportify, we may collect personal information such as your name, email address, phone number, and other contact information. - Communication Data:

We collect data about your communication with Supportify, including chat logs, call transcripts, and emails. - Usage Data: We collect information about your use of Supportify, including the pages you visit, the features you use, and the time and date of your interactions. - Device Information: We may collect information about the device you use to access Supportify, including the device type, operating system, IP address, and browser type.

How We Use Your Information

We use your personal information to provide and improve Supportify, as well as to communicate with you about our products and services. Specifically, we may use your information to: - Provide and operate Supportify - Respond to your requests and inquiries - Communicate with you about our products and services - Improve Supportify and develop new features - Prevent fraud and abuse - Comply with legal obligations We may also use your information in aggregated or anonymized form to analyze usage patterns and improve Supportify. How We Protect Your Information We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, disclosure, or loss.

We use industry-standard encryption and security protocols to protect your information when it is transmitted over the internet. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

Sharing Your Information We may share your personal information with third-party service providers who assist us in providing and improving Supportify. These third-party service providers are bound by confidentiality obligations and are prohibited from using your information for any other purpose. We may also share your information if required by law, such as to comply with a subpoena or other legal process, or to protect our rights or the rights of others. Your Choices You may choose to opt-out of receiving promotional communications from us by following the instructions in the communication. However, we may still send you non-promotional communications, such as those about your account or our ongoing business relationship. You may also request to access, correct, or delete your personal information by contacting us at [contact information]. We will respond to your request within a reasonable timeframe. Changes to this Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post the revised policy on our website and indicate the effective date of the updated policy. Your continued use of Supportify after the effective date constitutes your acceptance of the updated policy.